About Us
Welcome to DL Repairs! We're a father-son computer repair business serving Maryland. Our mission is to provide quality hardware repair services while building real-world experience and helping our community.
Meet Drew Lombardi
Drew is a 13-year-old from Baltimore County, Maryland with a passion for computers and technology. He's always been fascinated by how computers work and has been learning about hardware, software, and troubleshooting. DL Repairs (Drew Lombardi Repairs) is his way of turning that passion into real-world experience.
Through hands-on repair work, Drew is learning valuable skills while providing a valuable service to the community. Every repair is an opportunity to learn something new and help someone in need.
Father-Son Partnership
This is a true family business. Drew's dad provides oversight, guidance, and support throughout every repair. This partnership ensures:
- Quality assurance and supervision on every job
- Mentorship and learning opportunities
- Professional approach to customer service
- Safety and best practices
While Drew is learning and gaining experience, his dad ensures that every customer receives professional, quality service.
Our Learning Journey
We believe the best way to learn is through doing. DL Repairs gives us the opportunity to:
- Work with real computers and real problems
- Build practical skills through hands-on experience
- Learn customer service and communication
- Understand the business side of repairs
- Build a portfolio of completed work
Every repair teaches us something new, and we're committed to continuous learning and improvement.
Community Focus
We're not just a business—we're neighbors helping neighbors. Our focus is on:
- Serving the Maryland community
- Building trust through honest, quality service
- Making computer repair accessible
- Building relationships with our customers
We're proud to be part of the Maryland community and committed to providing service that reflects our values.
Why Free Service Initially?
We're currently offering free repairs while we build experience and references. This approach allows us to:
- Build a portfolio of completed work
- Gain real-world experience
- Earn customer testimonials and references
- Help our community while learning
- Build trust and establish our reputation
Our Commitment
Despite being a learning-focused business, we're committed to:
- Quality:We take pride in doing the job right
- Honesty:Clear communication about what we can and can't do
- Respect:Treating your computer and your time with care
- Learning:Every job is an opportunity to improve
- Service:Putting the customer first
Ready to Work With Us?
Whether you need a RAM upgrade, hard drive replacement, or OS installation, we're here to help.
Get in Touch